FREE VIRTUAL PILOT SERIES
The Implementation Lab
Trauma-informed and human-centered practice, applied.
A three-part conversation series for leaders and change champions working to turn trauma-informed and human-centered principles into daily organizational practice.
January 13, February 10, and March 10, 2027
1:00–2:00 p.m. Eastern | Live on Zoom
Attend one, two, or all three sessions. Free to attend. Limited to 30 participants.
When awareness is not becoming practice
Many organizations have invested in trauma-informed learning. Their people understand the language and care deeply about the work. But awareness alone does not automatically change how leaders communicate, how teams respond under pressure, how decisions are made, or how trust is repaired.
The challenge is rarely a lack of commitment. It is the distance between what an organization knows and what people consistently experience.
The gap between knowing and doing
The Implementation Lab creates space to work in that gap.
WHAT TO EXPECT
A place to work through implementation together
The Implementation Lab is not a webinar or formal presentation. It is a facilitated working conversation designed to help participants connect trauma-informed and human-centered principles to the realities of organizational life.
Each 60-minute session combines a brief practical lens, guided conversation, and space to reflect on what could be applied next.
01
Begin with a practical lens
Each Lab opens with a concise framing or micro-learning connected to the session theme. The goal is to create shared language for the conversation, not to provide another hour of information.
02
Work through the question together
Participants can bring an implementation challenge, an emerging practice, or something worth celebrating. Guided discussion helps surface patterns, possibilities, and ideas from across roles and sectors.
03
Leave with something useful
Participants will have space to identify an insight, question, practice, or next step they can carry back into their own work. There is no expectation that every challenge will be solved in one conversation.
Come ready to think with others, not perform for them.
PILOT SESSIONS
Three conversations about what implementation requires
Attend one, two, or all three sessions. Each conversation stands on its own while exploring a shared question: How do we translate trauma-informed and human-centered principles into what people consistently experience?
JANUARY 13, 2027
1:00–2:00 p.m. Eastern
Why Trauma-Informed Training Does Not Become Practice
Explore why good training and shared language often stall before becoming daily behavior, and what helps people move from understanding into consistent application.
FEBRUARY 10, 2027
1:00–2:00 p.m. Eastern
When Burnout Is an Organizational Condition
Look beyond individual resilience to consider how workload, ambiguity, disconnection, leadership practices, and workplace norms contribute to exhaustion, and what organizations can begin to address differently.
MARCH 10, 2027
1:00–2:00 p.m. Eastern
Repair After Trust Has Been Broken
Consider what repair requires after conflict, inconsistency, harm, or organizational change, and how accountability, communication, and follow-through can help rebuild trust.
Choose the session or sessions you would like to attend during registration.
WHO THE LAB IS FOR
For people helping organizations work differently
The Implementation Lab is designed for people who influence how organizations lead, relate, make decisions, respond to challenges, and support the people they serve.
You do not need a formal trauma-informed role or a finished implementation plan. You only need a genuine interest in moving this work from awareness into practice.
Organizational leaders and executives
Managers and supervisors
Internal change champions
HR, people, culture, and organizational development professionals
Training, learning, and implementation leads
Frontline and direct-service professionals
Funders, consultants, evaluators, associations, and potential partners
Participants may come from education, government, courts and justice, child welfare, healthcare, behavioral health, higher education, nonprofits, public service, and other organizations that serve people.
You do not need to arrive as the expert. Come ready to learn with others.
WHAT TO BRING
Bring something real. Leave with something useful.
01
An implementation challenge
Something your organization understands in principle but is struggling to put into consistent practice.
The Lab works best when the conversation begins with the realities participants are navigating.
You do not need a polished case study, a carefully prepared question, or all the answers. Bring whatever feels most relevant to your work right now.
02
A question that keeps returning
Something you are reconsidering, noticing, or trying to understand more clearly.
03
An emerging practice
Something beginning to work that you would like to strengthen, examine, or learn more about.
04
A celebration or lesson
A moment of progress, repair, learning, or connection that may help others think differently.
Share only what feels appropriate.
Protect privacy and leave out identifying details.
PARTICIPATION AGREEMENTS
Strong candidates are prepared to:
How we will participate together
01
Protect privacy
Do not share identifying employee, client, student, family, patient, participant, or case information.
02
Share learning, not other people’s stories
Speak about what you are learning without telling a story that belongs to someone else.
These agreements help create a space where people can think honestly, learn across roles and sectors, and protect the people and organizations connected to the conversation.
03
Speak from your own experience
Use “I” statements and distinguish your experience from assumptions about another person or group.
04
Ask before offering advice
Listen for what someone is seeking before moving into solutions, recommendations, or feedback.
05
Make room for respectful
disagreement
06
Participate in ways that work for you
Different perspectives are welcome. Challenge ideas without diminishing the person offering them.
Cameras are optional. Speaking is optional. Listening, reflecting, and using the chat are valid forms of participation.
07
Keep the conversation in the room
Do not record, photograph, screenshot, transcribe, or use AI notetakers during the Lab.
08
Leave solicitation outside the Lab
The Lab is a learning space, not a place to promote services, products, or opportunities to other participants.
WHAT THIS SPACE IS AND IS NOT
The Implementation Lab is an educational peer-learning conversation. It is not therapy, crisis support, clinical supervision, legal or HR advice, or individualized organizational consulting.
Shen may pause or redirect a conversation when needed to protect privacy, support participants, or preserve the purpose of the Lab.
ABOUT YOUR FACILITATOR
Facilitated by
Shenandoah Chefalo
Shenandoah Chefalo is the founder of Chefalo Consulting and the author of Garbage Bag Suitcase. Drawing on her lived experience in foster care and years of work with organizations that serve people, she helps leaders and teams move trauma-informed and human-centered principles beyond awareness and into daily practice.
Her work connects story, organizational systems, leadership, facilitated learning, and implementation. The Implementation Lab extends that approach by creating a practical, relationship-centered space where people can examine what is happening, learn from one another, and consider what could change next.
Certified business
2009
Chefalo Consulting
founded
500,000+
People impacted
100+
Organizations and communities served
WOSB + EDWOSB
FREE VIRTUAL PILOT SERIES
Ready to bring implementation into the conversation?
Join leaders and change champions from across roles and sectors for a practical, facilitated conversation about moving trauma-informed and human-centered principles into everyday organizational practice.
Attend one, two, or all three sessions. Registration is free, and each session is limited to 30 participants to preserve meaningful conversation.
Logistics
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January 13, February 10, and March 10, 2027
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1:00–2:00 p.m. Eastern
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Live on Zoom
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Free registration
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Attend one, two, or all three sessions
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Sessions will not be recorded
You will select the session or sessions you wish to attend on the registration form.