Our
Mission
We champion leaders who create belonging, model healing-centered engagement, and drive sustainable change for people and systems to thrive.
We envision a world where every organization leads with humanity—where leaders foster healing-centered engagement, create spaces of genuine belonging, and guide sustainable change.
Through trauma-informed and human-centered practices, we support individuals and systems not just to function, but to truly flourish—restoring dignity, resilience, and purpose to the people and communities they serve.
15
years
About Us
Chefalo Consulting is a trauma-informed agency that provides expert training, coaching, and consultation services to organizations and individuals.
Our lived experiences inform our training models, and we practice what we teach.
We are committed to staying at the forefront of the latest research and best practices in trauma-informed care, which inform our evidence-based programs.
Our Core Values
At Chefalo Consulting, we accomplish our mission by embodying and ritualizing our core values, which allow us to move through the trauma-informed implementation process with awareness and care.
Authenticity
We take your authenticity and ours seriously. We believe a person’s unique and genuine personality, values, and spirit matter. Authenticity should be celebrated regardless of whether it supports or resists any external pressure to identify a certain way.
We are honest with ourselves and others, and we recognize that authenticity includes being responsible and accountable in the face of mistakes.
Our values, ideals, and actions align. When we notice that our beliefs and behaviors do not align, we are quick to self-reflect and self-correct. This is how we build trust.
Compassion
To us, compassion means suspending judgment in order to appreciate perspectives and situations that may be different from our own.
To be compassionate, you must be genuinely concerned with other people and their needs. Compassion is learned, and making compassionate practices habitual is one of our priorities.
Curiosity
Curiosity allows us to fill knowledge gaps without jumping to conclusions. It drives us to learn something new. It also keeps our minds open and flexible.
Curiosity is core to personal development, as it facilitates a deeper understanding of ourselves, others, and the world around us.
We firmly believe that asking and reflecting on the right questions has the power to heal and restore.
DEIB (Diversity, Equity, Inclusion, Belonging)
Inclusion is how we unleash the power of diversity. Mindfully and intentionally creating space for everyone’s voice is just as important as creating a diverse team.
We strive to foster belonging and empowerment at work and with clients.
We listen actively, engage compassionately, and ask questions to foster a sense of understanding and belonging.
500,000+
People
Impacted
80+
Communities Served
100+
Organizations Aided
10+
Active
Projects
Our Team.
Meet the team that makes this work possible!
Shenandoah Chefalo is a sought-after speaker, award-winning author, and expert trauma-informed specialist with over 20 years of leadership consulting experience with governmental, public, and private organizations across various sectors, including health care, human services, education, and nonprofits.
Shenandoah Chefalo is a trauma-informed leadership expert, award‑winning author, and the visionary behind Chefalo Consulting, which designs transformational professional development and systems-change initiatives. With over 20 years of experience, Shen has built trauma-informed workplaces in schools, nonprofits, healthcare settings, and government agencies.
A former foster youth herself, her story is shared in the memoir Garbage Bag Suitcase—Shen brings authenticity and lived expertise to every program. In 2025 she released The Best Bunny, her first illustrated children’s book that tenderly guides young ones through grief, loss, and healing.
Chefalo Consulting’s impact has been recognized in the 2025 Education & Training Awards by Corporate Vision, honored for “Most Impactful Leadership Development Program – USA” and “Excellence in Social Impact Consulting.” This unsolicited recognition reinforces what clients already know: trauma-informed, values‑centered leadership changes systems—and lives.
