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Trauma-Informed Leadership and Workplace Culture Insights
Tools, language, and implementation guidance for leaders building safer, more accountable workplaces.
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Start With These!
Start here if you are leading culture change, supporting staff well-being, or navigating conflict. These three posts teach the core tools we use in training and implementation.






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The Role of Training in Effective Trauma-Informed Change Management
Training plays a crucial role in nearly every change management strategy, especially when implementing trauma-informed practices. This...

Shenandoah Chefalo
Nov 19, 20245 min read


5 Ways to Mindfully Develop Emotional Intelligence
Emotional intelligence is a superpower in today's workforce. And, leaders need to prioritize their social-emotional skills if they hope...

Shenandoah Chefalo
Apr 9, 20243 min read


Discover the Power of Trauma-Informed Change: Transforming Lives & Organizations
Trauma-informed change is a revolutionary approach that acknowledges the far-reaching impact of trauma on individuals, communities,...

Shenandoah Chefalo
Feb 27, 20243 min read


7 Characteristics of a Healthy Relationship
Whether you’re considering your romantic, platonic, or professional relationships, knowing these 7 characteristics of a healthy...

Shenandoah Chefalo
Feb 6, 20244 min read


9 Phrases That Build Trust at Work (What to Say, Not Just What to Do)
Use these 9 ready-to-say phrases to build trust and psychological safety at work—plus when to use each one and what to avoid so it lands well.

Shenandoah Chefalo
Jan 30, 20244 min read


JADE at Work: How to Spot Defensiveness and De-Escalate Fast
Use JADE (Justify, Argue, Defend, Explain) to spot trauma-driven defensiveness at work and respond skillfully with scripts that reduce escalation and build safety.

Shenandoah Chefalo
Nov 7, 20233 min read


Building Resilient Organizations: Lessons in Trauma Informed Change and Organizational Resilience
If we want to create real change, we have to zoom way out to look at the issues, solutions, and goals from a systems perspective. We also...

Shenandoah Chefalo
Oct 17, 20236 min read


November 2022 Trauma-Informed Newsletter
Download this newsletter as a printable PDF: Monthly Reflections November is over, and there is a lot to be grateful for. There were also...

Shenandoah Chefalo
Dec 1, 20223 min read


The Four Pillars of Emotional Intelligence
If you read last week’s blog, you might remember that we touched on social-emotional learning, which is closely tied to emotional...

Shenandoah Chefalo
Nov 22, 20224 min read


The Intersection of the Social Determinants of Health (SDOH) and Trauma-Informed Care (TIC)
Trauma-informed care is like an umbrella that encompasses the social determinants of health, social-emotional learning, and actionable...

Shenandoah Chefalo
Nov 15, 20224 min read


7 Types of Organizational Structures
Organizational restructuring is often on the table when companies decide they need transformational change. And when organizations take...

Shenandoah Chefalo
Oct 26, 20225 min read


Organizational Chronic Stress and Leadership Trauma
We often think of trauma as something that’s happened to us in the past, but trauma can also impact how we think of the present and the...

Shenandoah Chefalo
May 10, 20222 min read


Trauma Brain: How Our Survival Instincts Keep Us Stuck
Connecting Fight Flight Freeze to Trauma Brain and what is happening in the world.

Shenandoah Chefalo
Mar 14, 20224 min read
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