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Trauma-Informed Leadership and Workplace Culture Insights
Tools, language, and implementation guidance for leaders building safer, more accountable workplaces.
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Start With These!
Start here if you are leading culture change, supporting staff well-being, or navigating conflict. These three posts teach the core tools we use in training and implementation.






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Why Values Alone Do Not Change Culture
And How the Five Core Agreements Help You Close the Gap Most organizations can name their values. They are written on websites, tucked into strategic plans, and referenced during onboarding. Safety. Trust. Collaboration. Equity. Growth. And yet, many teams still feel disconnected, burned out, or stuck in the same cultural challenges year after year. In a moment of high turnover, rising stress, and increasing needs in the communities you serve, many leaders are being asked to

Shenandoah Chefalo
Jan 264 min read


How to Build a Revolution (At Work): There Will Be Signs
There will be signs—before change, before courage, before
repair. Here’s how to read them (and what to do this week).

Shenandoah Chefalo
Nov 4, 20253 min read


People-Centered is Learning-Centered: Building a Culture of Continual Growth
Build a resilient, people-centered culture through continual learning. Use these practical strategies for turning setbacks into growth opportunities daily.

Shenandoah Chefalo
Jun 24, 20253 min read


Promoting Authenticity and Fairness in People-First Organizational Cultures
Building authentic, people-first cultures creates a competitive business advantage. Embracing diverse perspectives and fair treatment of both staff and clients. This promotes creativity, effective problem-solving, and retention.

Shenandoah Chefalo
Jun 17, 20255 min read


Genuine Collaboration: Every Voice Matters in People-First Culture
Learn how to build genuine collaboration in your workplace through trust, inclusive decision-making, and shared accountability for innovation and lasting success.

Shenandoah Chefalo
Jun 10, 20259 min read


The Importance of Honest Communication in the Workplace
Through words, actions, and choices, you’re constantly communicating. Honest communication is a skill and a choice, and requires courage to share difficult truths, admit mistakes, and create space for hard conversations. When organizations embrace honest communication, trust builds, problems get solved faster, and people focus on work instead of managing anxiety of the unknown.

Shenandoah Chefalo
Jun 3, 20256 min read


Safety and Respect: The Foundation of People-First Culture
No other element of a people-first culture can exist without safety, and safety can’t be achieved without respect for our differences.

Shenandoah Chefalo
May 28, 20256 min read


A Brief History of Trauma-Informed Core Principles: SAMHSA, Sanctuary, and Beyond
No single person or organization “owns” trauma-informed principles. Understanding the history of how these principles evolved empowers us to continue their development ourselves.

Shenandoah Chefalo
May 15, 20255 min read


Four Core Beliefs that Fuel Trauma-Informed vs Traditional Approaches
Trauma-informed practices cannot take root where beliefs do not support them. Here are 4 core beliefs that fuel trauma-informed approaches.

Shenandoah Chefalo
Apr 8, 20257 min read


The Art of Workplace Tolerance: Practices You Can Use Today
Explore the art of practicing tolerance in the workplace and learn how you can start applying it today.

Shenandoah Chefalo
Mar 11, 20259 min read


Change is Teamwork: Team Accountability to Workplace Well-being
Teamwork plays a strong role in promoting workplace well-being. Shared agreements & mutual accountability lead to well-being for everyone.

Shenandoah Chefalo
Feb 25, 20256 min read


Change is an Inside Job: Personal Accountability to Workplace Well-being
Building workforce well-being is an inside job. True transformation begins with personal accountability and intentional self-work.

Shenandoah Chefalo
Feb 18, 20254 min read


What are Trauma-Informed Approaches?
What exactly does it mean to be "trauma-informed," and why is it so important?

Shenandoah Chefalo
Jan 14, 20255 min read


The Flip Side of Organizational Resilience: The Anatomy of a Non-Resilient Organization
Explore characteristics of non-resilient organizations to understand how trauma-informed approaches create organizational resiliency.

Shenandoah Chefalo
Jan 7, 20256 min read


Why Celebrating Small Wins Matters
Celebrating small wins is essential for keeping your team motivated, engaged, and focused on progress. Here's how.

Shenandoah Chefalo
Dec 24, 20244 min read


10 Powerful Questions to Discover Your Own Trauma-Informed Solutions at Work
Asking meaningful questions is valuable for gaining clarity and is particularly helpful in building a trauma-informed culture. Use these...

Shenandoah Chefalo
Dec 10, 20245 min read


Community Meetings: A Trauma-Informed Ritual You Should be Using
At Chefalo Consulting, we begin every meeting with a Community Meeting, a key ritual that consistently roots our team in emotional...

Shenandoah Chefalo
Nov 26, 20246 min read


The Role of Training in Effective Trauma-Informed Change Management
Training plays a crucial role in nearly every change management strategy, especially when implementing trauma-informed practices. This...

Shenandoah Chefalo
Nov 19, 20245 min read


How Trauma-Informed Approaches Can Transform Workplace Culture
If you want to improve outcomes at your organization, then focusing on improving workplace culture through trauma-informed approaches is...

Shenandoah Chefalo
Oct 8, 20244 min read


Why People Resist Change at Work: The Neuroscience of What Keeps Us Stuck
Change triggers the brain’s threat response, especially in high-stress systems. Learn the neuroscience behind resistance and how trauma-informed leaders reduce fear, build buy-in, and create sustainable change.

Shenandoah Chefalo
Sep 17, 20244 min read
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