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Join date: Feb 22, 2022
About
Shen is the founder and lead strategist at Chefalo Consulting. She's passionate about creating effective and ongoing change in her communities as well as hiking every trail on her (very long) bucket list. She's dedicated her life to sharing her story of childhood abuse, including her lived experience in the US's broken foster care system. Shen is an expert speaker, facilitator, coach, and consultant who spends much of her time traveling to deliver engaging training programs and strengthen communities.
Posts (201)
Apr 8, 2026 ∙ 6 min
Emotional Safety at Work: A Meeting Rhythm That Helps Teams Speak Up
When teams feel tense, avoidant, or quietly disconnected, most leaders try to solve it with a policy, a training, or a new set of values. Those can help, but culture is shaped in the everyday moments: how people meet, how they raise concerns, and how leaders respond when the truth shows up. In a Mindful Management conversation with leadership expert Steven Gaffney, one idea stood out: the biggest communication problem is often not what gets said, it is what stays unsaid. When the unsaid stays...
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Feb 5, 2026 ∙ 4 min
When Technology Replaces Welcome: The Micro-Moments Where Connection Disappears
A trauma-informed case for designing systems that protect human contact in everyday interactions. The quiet disappearance of connection Technology is not only changing how we work, shop, and access services. It is changing how we relate to one another. Not through big, obvious moments, but through micro-moments, the small points of contact where someone sees you, welcomes you, and confirms that you matter. When those moments disappear, the transaction may still work, but the relationship...
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Jan 26, 2026 ∙ 4 min
Why Values Alone Do Not Change Culture
And How the Five Core Agreements Help You Close the Gap Most organizations can name their values. They are written on websites, tucked into strategic plans, and referenced during onboarding. Safety. Trust. Collaboration. Equity. Growth. And yet, many teams still feel disconnected, burned out, or stuck in the same cultural challenges year after year. In a moment of high turnover, rising stress, and increasing needs in the communities you serve, many leaders are being asked to “fix culture”...
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Shenandoah Chefalo
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