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Trauma-Informed Leadership and Workplace Culture Insights
Tools, language, and implementation guidance for leaders building safer, more accountable workplaces.
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Start With These!
Start here if you are leading culture change, supporting staff well-being, or navigating conflict. These three posts teach the core tools we use in training and implementation.






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8 Simple Ways to Create Safety at Work
Establishing safety at work is one of the most important aspects of creating a trauma-informed workplace, but creating safety is easier said than done. When we discuss trauma-informed beliefs, practices, and values, we often explore big-picture concepts and systems. While this is an essential piece of the work, sharing specific, actionable steps can often improve our understanding better than big-picture ideas can. Here are some concrete and relatively simple ways to create s

Shenandoah Chefalo
Sep 13, 20226 min read


What Does Trauma-Informed Leadership Look Like in Practice?
Trauma-informed leadership is crucial if you want to accomplish trauma-informed change in your organization. Here’s some expert advice on how you can become a trauma-informed leader. 1 Acknowledge that cultural change is just as important as technical change When we talk about organizational change, our problem-solving brains are often focused on technical change. We ask, “ What processes can we put in place to prevent this issue?” when we should be asking, “What cultural

Shenandoah Chefalo
Sep 6, 20223 min read


August 2022 Trauma-Informed Newsletter
Download this newsletter as a printable PDF: Monthly Reflections As the end of summer approached, many of us prepared for the incoming...

Shenandoah Chefalo
Aug 31, 20226 min read


How to Use Ritualization as an Accountability Tool When Practicing TIC
When we discuss implementing trauma-informed change, the conversation largely surrounds how we live trauma-informed values. How does our behavior reflect our values? What about our lifestyle choices, how we engage in relationships, or our attitude toward life’s challenges? When we reflect, we recognize that there are many ways we live trauma-informed values, but there are also many areas where we can improve. So, once we’ve identified the areas we’d like to change, the questi

Shenandoah Chefalo
Aug 30, 20225 min read


9 Ways to Embody Trauma-Informed Values
Throughout our last several blogs, we’ve explored the broader themes of how to accomplish trauma-informed cultural change. We’ve also discussed how embodying trauma-informed values is essential to accomplishing that change. But what does embodying trauma-informed values look like in real-time? How are we practicing the values in our personal and professional lives? How do the concepts we discuss become embedded and embodied in our work? Today, we’ll give you concrete examples

Shenandoah Chefalo
Aug 23, 20229 min read


7 Tips to Create Cultural Change at Work through a Trauma-Informed Lens
If you take a look at history, it’s obvious that cultural change happens slowly. Many of the changes we experience hardly feel like changes at all. They happen gradually over the course of a lifetime, and they elude our attention. But when we shift our perspectives and take an intentional, measurable, and trauma-informed approach to cultural change, we discover that it is not only larger and faster than we initially believed—it is also more impactful, more achievable, and mor

Shenandoah Chefalo
Aug 16, 20226 min read


How to Change a Toxic Workplace Culture: The Paradigm Shifts Leaders Must Make
A trauma-informed framework for shifting toxic workplace culture. What leaders must change in norms, communication, and accountability to build trust and safety.

Shenandoah Chefalo
Aug 8, 20225 min read


How to Create an Organizational Safety Plan
An organizational safety plan is a simple, shared playbook for preventing escalation, responding consistently, and supporting staff and clients during high-stress moments. Safety plans serve as a great resource for individuals to practice healthy coping skills and develop a sense of safety and security that can carry them through a crisis. Last week, we discussed the basics of creating your first personalized safety plan . Now, it’s time to discuss how an organizational safet

Shenandoah Chefalo
Jul 5, 20224 min read


Trauma-Informed Leadership and Maslow's Hierarchy of Needs
Last week I spent 3 days with a room full of exhausted yet engaged teachers, who were eager to learn about trauma and not only how it applied to their students, but how it was showing up for them. In the process of the training, we spent considerable time talking about Maslow's Hierarchy. Later that night, I was invited to the school board meeting, to share our progress and the important work being done in the district. Unprompted, their board president started talking about

Shenandoah Chefalo
Jun 21, 20222 min read
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