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Trauma-Informed Leadership and Workplace Culture Insights
Tools, language, and implementation guidance for leaders building safer, more accountable workplaces.
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Start With These!
Start here if you are leading culture change, supporting staff well-being, or navigating conflict. These three posts teach the core tools we use in training and implementation.






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Embracing Wholeness: Insights from a Fireside Chat on Adverse Childhood Experiences
A first-person reflection on ACEs, wholeness, and why trauma-informed, human-centered leadership matters—plus five leader
experiments you can run this month.

Shenandoah Chefalo
Nov 11, 20254 min read


People-Centered is Learning-Centered: Building a Culture of Continual Growth
Build a resilient, people-centered culture through continual learning. Use these practical strategies for turning setbacks into growth opportunities daily.

Shenandoah Chefalo
Jun 24, 20253 min read


The Neuroscience of Glimmers as an Antidote to Triggers: Rewiring for Calm
Glimmers are an antidote to triggers - unexpected moments that bring calm, peace, or safety amid life's overwhelming challenges.

Shenandoah Chefalo
Mar 25, 20253 min read


Change is an Inside Job: Personal Accountability to Workplace Well-being
Building workforce well-being is an inside job. True transformation begins with personal accountability and intentional self-work.

Shenandoah Chefalo
Feb 18, 20254 min read


What Does Safety at Work Really Mean?
Workplace safety goes beyond physical wellbeing and doesn't just mean feeling comfortable. Safety at work builds trust and resilience.

Shenandoah Chefalo
Feb 4, 20255 min read


Positive Childhood Experiences (PCEs) and What It Means for Your Organization
Positive experiences protect individuals against the effects of trauma. This is applied to organizations using trauma-informed approaches.

Shenandoah Chefalo
Jan 28, 20254 min read


BRAVING: 7 Elements of Trust-Building at Work
Trust isn't just nice to have. It's critical for safety and efficiency. Use the 7 elements in BRAVING to help your team build trust at work.

Shenandoah Chefalo
Jan 21, 20257 min read


The Flip Side of Organizational Resilience: The Anatomy of a Non-Resilient Organization
Explore characteristics of non-resilient organizations to understand how trauma-informed approaches create organizational resiliency.

Shenandoah Chefalo
Jan 7, 20256 min read


7 Powerful Benefits of Theater for Trauma Recovery
Trauma can trap individuals in cycles of pain, disconnection, and emotional paralysis. Creative solutions, such as drama and theater, can...

Shenandoah Chefalo
Dec 17, 20244 min read


The Role of Training in Effective Trauma-Informed Change Management
Training plays a crucial role in nearly every change management strategy, especially when implementing trauma-informed practices. This...

Shenandoah Chefalo
Nov 19, 20245 min read


How to Overcome Victim Mentality in the Workplace: A Trauma-Informed Approach
Victim mentality in the workplace can show up in many forms—constant complaints, blame-shifting, or feelings of helplessness. These...

Shenandoah Chefalo
Nov 14, 20245 min read


Stress vs Trauma: What’s the Difference and Why it Matters
The terms stress and trauma are similar and sometimes used interchangeably. However, stress responses are often beneficial while trauma...

Shenandoah Chefalo
Nov 5, 20245 min read


Understanding Financial Trauma: Podcast with Dara Duguay, CEO of Credit Builders Alliance
Finance expert, CEO of Credit Builders Alliance (CBA), and Mindful Management podcast guest Dara Duguay talks with Shenandoah Chefalo...

Shenandoah Chefalo
Oct 29, 20245 min read


How to Practice Self-Compassion at Work
Accept your full humanity at work. To become a happier, more resilient worker, try these self-compassion techniques when you feel you’ve...

Shenandoah Chefalo
Oct 22, 20245 min read


Curiosity: One Simple Way for Anyone to be a Trauma Healer
We can signal to others that they are valuable and worth knowing through gentle inquiry and a spirit of curiosity. Trauma happens when an...

Shenandoah Chefalo
Oct 15, 20243 min read


How Trauma-Informed Approaches Can Transform Workplace Culture
If you want to improve outcomes at your organization, then focusing on improving workplace culture through trauma-informed approaches is...

Shenandoah Chefalo
Oct 8, 20244 min read


5 Affirmations to Support Compassionate Leadership
Leadership is about so much more than just making decisions or managing a team; true leadership requires fostering trust, showing...

Shenandoah Chefalo
Oct 1, 20244 min read


Fight, Flight, Freeze, Fawn (Appease): Trauma Responses Explained
A clear trauma-informed guide to fight, flight, freeze, and fawn—workplace signs, what helps, what makes it worse, and how leaders can respond skillfully.

Shenandoah Chefalo
Sep 24, 20246 min read


Why People Resist Change at Work: The Neuroscience of What Keeps Us Stuck
Change triggers the brain’s threat response, especially in high-stress systems. Learn the neuroscience behind resistance and how trauma-informed leaders reduce fear, build buy-in, and create sustainable change.

Shenandoah Chefalo
Sep 17, 20244 min read


Loss is Inevitable When Healing
This article was originally published in Chefalo Consulting's December 2022 Trauma-Informed Newsletter. Healing from trauma is a process...

Shenandoah Chefalo
May 28, 20241 min read
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