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The Art of Trauma-Informed Care
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People-Centered is Learning-Centered: Building a Culture of Continual Growth
Build a resilient, people-centered culture through continual learning. Use these practical strategies for turning setbacks into growth opportunities daily.

Shenandoah Chefalo
Jun 243 min read


Genuine Collaboration: Every Voice Matters in People-First Culture
Learn how to build genuine collaboration in your workplace through trust, inclusive decision-making, and shared accountability for innovation and lasting success.

Shenandoah Chefalo
Jun 109 min read


Honest Communication: How to Build Trust and Transform Your Team
Through words, actions, and choices, you’re constantly communicating. Honest communication is a skill and a choice, and requires courage to share difficult truths, admit mistakes, and create space for hard conversations. When organizations embrace honest communication, trust builds, problems get solved faster, and people focus on work instead of managing anxiety of the unknown.

Shenandoah Chefalo
Jun 36 min read


Safety and Respect: The Foundation of People-First Culture
No other element of a people-first culture can exist without safety, and safety can’t be achieved without respect for our differences.

Shenandoah Chefalo
May 286 min read


A Brief History of Trauma-Informed Core Principles: SAMHSA, Sanctuary, and Beyond
No single person or organization “owns” trauma-informed principles. Understanding the history of how these principles evolved empowers us to continue their development ourselves.

Shenandoah Chefalo
May 155 min read


Four Core Beliefs that Fuel Trauma-Informed vs Traditional Approaches
Trauma-informed practices cannot take root where beliefs do not support them. Here are 4 core beliefs that fuel trauma-informed approaches.

Shenandoah Chefalo
Apr 87 min read


Change is Modeled: Leader Accountability to Workplace Well-being
Leaders aren't solely accountable to workplace well-being, but their position & influence mean they have a unique and powerful role to play.

Shenandoah Chefalo
Mar 46 min read


Change is Teamwork: Team Accountability to Workplace Well-being
Teamwork plays a strong role in promoting workplace well-being. Shared agreements & mutual accountability lead to well-being for everyone.

Shenandoah Chefalo
Feb 256 min read


Change is an Inside Job: Personal Accountability to Workplace Well-being
Building workforce well-being is an inside job. True transformation begins with personal accountability and intentional self-work.

Shenandoah Chefalo
Feb 184 min read


35 “Yes, and” Phrases to Embrace Paradox
One way to embrace paradox is by adopting a "Yes, and" approach—an intentional shift that fosters complexity, understanding, and innovation.

Shenandoah Chefalo
Feb 115 min read


BRAVING: 7 Elements of Trust-Building at Work
Trust isn't just nice to have. It's critical for safety and efficiency. Use the 7 elements in BRAVING to help your team build trust at work.

Shenandoah Chefalo
Jan 217 min read


What are Trauma-Informed Approaches?
What exactly does it mean to be "trauma-informed," and why is it so important?

Shenandoah Chefalo
Jan 145 min read


The Flip Side of Organizational Resilience: The Anatomy of a Non-Resilient Organization
Explore characteristics of non-resilient organizations to understand how trauma-informed approaches create organizational resiliency.

Shenandoah Chefalo
Jan 76 min read


The Five Ss of Trauma-Informed Leadership
Trauma-informed leadership is essential to creating thriving workplaces. The Five Ss is a simple framework for embedding TI principles.

Shenandoah Chefalo
Dec 31, 20244 min read


Why Celebrating Small Wins Matters
Celebrating small wins is essential for keeping your team motivated, engaged, and focused on progress. Here's how.

Shenandoah Chefalo
Dec 24, 20244 min read


Community Meetings: A Trauma-Informed Ritual You Should be Using
At Chefalo Consulting, we begin every meeting with a Community Meeting, a key ritual that consistently roots our team in emotional...

Shenandoah Chefalo
Nov 26, 20246 min read


The Role of Training in Effective Trauma-Informed Change Management
Training plays a crucial role in nearly every change management strategy, especially when implementing trauma-informed practices. This...

Shenandoah Chefalo
Nov 19, 20245 min read


Trauma Responses Explained: Fight, Flight, Freeze, Appease
Trauma is pervasive and often overlooked. By understanding how our survival instincts (also known as trauma brain or fight, flight,...

Shenandoah Chefalo
Sep 24, 20245 min read


10 Ways to Be Mindful That Aren't Deep Breathing
When I introduce mindfulness to organizations, people usually think of deep breathing. While breathing and meditation are methods of...

Shenandoah Chefalo
Apr 23, 20245 min read


5 Ways to Mindfully Develop Emotional Intelligence
Emotional intelligence is a superpower in today's workforce. And, leaders need to prioritize their social-emotional skills if they hope...

Shenandoah Chefalo
Apr 9, 20243 min read
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