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Understanding the Essentials of
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9 Reasons Why Your Work Team Shouldn’t Be a Family
We’ve all heard it: “our team is a family.” Organizations across every industry use this language. From non-profits to corporate teams,...

Shenandoah Chefalo
Dec 13, 20226 min read


9 Tips for Staying Motivated on Your Trauma-Informed Journey
Committing to trauma-informed work can be a real challenge. Most trauma-informed practices involve cultural changes and large-scale...

Shenandoah Chefalo
Dec 6, 20225 min read


Empathy is a Professional Superpower
All human beings are born with a capacity for empathy, but ultimately, empathy is a learned behavior—much like language. Just as language...

Shenandoah Chefalo
Nov 29, 20224 min read


The Four Pillars of Emotional Intelligence
If you read last week’s blog, you might remember that we touched on social-emotional learning, which is closely tied to emotional...

Shenandoah Chefalo
Nov 22, 20224 min read


The Complete Guide to Self-Awareness
“Neuroscience research shows that the only way we can change the way we feel is by becoming aware of our inner experience and learning to...

Shenandoah Chefalo
Nov 9, 20226 min read


7 Tips to Reach Someone During a Trauma Response
Last week, we discussed how to recognize trauma states at work. The classic fight, flight, freeze, and appease trauma responses can...

Shenandoah Chefalo
Oct 18, 20225 min read


10 Things You Didn’t Know Were Trauma Responses
Recognizing trauma responses is an important skill for trauma-informed leaders to learn—and knowing these common trauma responses is a...

Shenandoah Chefalo
Oct 11, 20227 min read


9 Things That Happen When Employees Feel Safe at Work
If you asked me what the single most important aspect of trauma-informed implementation is, I’d say it’s much more complex than that. But...

Shenandoah Chefalo
Oct 4, 20226 min read


7 Ways to Practice Active Listening and Become a Better Listener at Work
What's the difference between listening and hearing? We can’t control what we hear. Hearing is second nature. Listening requires focus....

Shenandoah Chefalo
Sep 27, 20225 min read


How to Apologize: Advice from a Trauma-Informed Expert
If you’re familiar with the trauma-informed space, you know that we often talk about the experience of feeling seen, heard, and valued....

Shenandoah Chefalo
Sep 20, 20228 min read


What Does Trauma-Informed Leadership Look Like in Practice?
Trauma-informed leadership is crucial if you want to accomplish trauma-informed change in your organization. Here’s some expert advice on...

Shenandoah Chefalo
Sep 6, 20223 min read


August 2022 Trauma-Informed Newsletter
Download this newsletter as a printable PDF: Monthly Reflections As the end of summer approached, many of us prepared for the incoming...

Shenandoah Chefalo
Aug 31, 20226 min read


9 Ways to Embody Trauma-Informed Values
Throughout our last several blogs, we’ve explored the broader themes of how to accomplish trauma-informed cultural change. We’ve also...

Shenandoah Chefalo
Aug 23, 20228 min read


7 Tips to Create Cultural Change at Work through a Trauma-Informed Lens
If you take a look at history, it’s obvious that cultural change happens slowly. Many of the changes we experience hardly feel like...

Shenandoah Chefalo
Aug 16, 20226 min read


July 2022 Trauma-Informed Newsletter
Download this newsletter as a printable PDF: Monthly Reflections July brought challenges for many as we collectively processed the trauma...

Shenandoah Chefalo
Jul 30, 20225 min read


ACEs: Everything You Need to Know About Adverse Childhood Experiences
Most people acknowledge the close link between childhood trauma and social-emotional problems later in life. Studies have also shown that...

Shenandoah Chefalo
Jul 26, 20223 min read


The 7 Most Important Aspects of Trauma Sensitivity Training
Full implementation of a trauma-informed approach typically takes three years to accomplish, but many organizations are looking for more...

Shenandoah Chefalo
Jul 12, 20224 min read


Trauma-Informed Leadership and Maslow's Hierarchy of Needs
Last week I spent 3 days with a room full of exhausted yet engaged teachers, who were eager to learn about trauma and not only how it...

Shenandoah Chefalo
Jun 21, 20222 min read


How Trauma-Informed Employers Can Foster a Sense of Safety at Work
There’s a common belief that some workplaces are trauma-free. While it’s true that some vocations—such as healthcare workers and first...

Shenandoah Chefalo
May 31, 20224 min read


5 Ways to Cope with Leadership Trauma and Organizational Chronic Stress
Most people will say that work stresses them out—but it’s possible that your job as a leader is causing chronic traumatic stress. If you...

Shenandoah Chefalo
May 17, 20222 min read
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