top of page
Trauma-Informed Leadership and Workplace Culture Insights
Tools, language, and implementation guidance for leaders building safer, more accountable workplaces.
Categories
Start With These!
Start here if you are leading culture change, supporting staff well-being, or navigating conflict. These three posts teach the core tools we use in training and implementation.






All posts


Why People Resist Change at Work: The Neuroscience of What Keeps Us Stuck
Change triggers the brain’s threat response, especially in high-stress systems. Learn the neuroscience behind resistance and how trauma-informed leaders reduce fear, build buy-in, and create sustainable change.

Shenandoah Chefalo
Sep 17, 20244 min read


Structural Violence in Medicine: “Doctors Have a New Plan for Fat Kids”
The institutions that hope to repair the damage of structural violence are often the same ones that cause it. I began listening to the...

Shenandoah Chefalo
Jun 4, 20246 min read


10 Ways to Be Mindful That Aren't Deep Breathing
When I introduce mindfulness to organizations, people usually think of deep breathing. While breathing and meditation are methods of...

Shenandoah Chefalo
Apr 23, 20245 min read


5 Ways to Mindfully Develop Emotional Intelligence
Emotional intelligence is a superpower in today's workforce. And, leaders need to prioritize their social-emotional skills if they hope...

Shenandoah Chefalo
Apr 9, 20243 min read


Healing Through Mindfulness: Slowing Down & Asking for Help
What does healing look like? We often think the answer will be sold to us in pretty packaging, but the truth is that healing requires...

Shenandoah Chefalo
Apr 2, 20245 min read


Discover the Power of Trauma-Informed Change: Transforming Lives & Organizations
Trauma-informed change is a revolutionary approach that acknowledges the far-reaching impact of trauma on individuals, communities,...

Shenandoah Chefalo
Feb 27, 20243 min read


11 Practical Tips for Building Secure Attachments and Healing from Trauma in Relationships
Understanding attachment theory helps us make the important first step of the trauma-informed paradigm shift. Once we make the shift, we...

Shenandoah Chefalo
Feb 20, 20246 min read


7 Characteristics of a Healthy Relationship
Whether you’re considering your romantic, platonic, or professional relationships, knowing these 7 characteristics of a healthy...

Shenandoah Chefalo
Feb 6, 20244 min read


9 Phrases That Build Trust at Work (What to Say, Not Just What to Do)
Use these 9 ready-to-say phrases to build trust and psychological safety at work—plus when to use each one and what to avoid so it lands well.

Shenandoah Chefalo
Jan 30, 20244 min read


JADE at Work: How to Spot Defensiveness and De-Escalate Fast
Use JADE (Justify, Argue, Defend, Explain) to spot trauma-driven defensiveness at work and respond skillfully with scripts that reduce escalation and build safety.

Shenandoah Chefalo
Nov 7, 20233 min read


Building Resilient Organizations: Lessons in Trauma Informed Change and Organizational Resilience
If we want to create real change, we have to zoom way out to look at the issues, solutions, and goals from a systems perspective. We also...

Shenandoah Chefalo
Oct 17, 20236 min read


Reflections on the 2023 NCSEA Leadership Symposium
The annual NCSEA Leadership Symposium provides a space for the child support community to share and celebrate the application of best...

Shenandoah Chefalo
Aug 10, 20232 min read


7 Trauma-Informed Phrases I Use Every Day as a Trauma-Informed Consultant
As a trauma-informed consultant, I work with trauma-informed phrases and ideas every day—and here are some of the most common phrases...

Shenandoah Chefalo
Apr 4, 20235 min read


Universal Precautions in Practice: 11 Trauma-Informed Leadership Habits That Build Safety
A practical guide to universal precautions in trauma-informed leadership. What it means, why it matters, and how to apply it through norms, communication, and boundaries at work.

Shenandoah Chefalo
Mar 28, 20235 min read


What Is Universal Precaution at Work? A Trauma-Informed Definition + Examples
Universal precaution means assuming anyone may be carrying trauma or chronic stress. Learn what it is, what it is not, and how to apply it at work to reduce harm and build safety.

Shenandoah Chefalo
Mar 21, 20233 min read


What is Vicarious Trauma… and Do You Have It?
Also referred to as compassion fatigue, vicarious trauma is a major contributor to chronic stress, especially for those who work with...

Shenandoah Chefalo
Mar 14, 20235 min read


5 Examples of Institutionalized Racism Today
As trauma-informed leaders, we often confront individuals who misunderstand (or are completely unaware of) systemic and institutionalized...

Shenandoah Chefalo
Feb 14, 20234 min read


10 Books for Cultural Humility: A Black History Month Inspired Reading List for TI Leaders
February is Black History Month, so this week, we’ve curated a reading list for trauma-informed leaders to increase their cultural...

Shenandoah Chefalo
Jan 30, 20236 min read


What is a Collective Disturbance?
Most of the time when we talk about trauma, our minds go to individual trauma: the trauma that we or someone we know has personally...

Shenandoah Chefalo
Jan 17, 20233 min read


What is Structural Violence?
This Monday, people across the US will celebrate Martin Luther King Jr. Day to mark the achievements of the Civil Rights Movement, which...

Shenandoah Chefalo
Jan 10, 20233 min read
bottom of page