top of page
Trauma-Informed Leadership and Workplace Culture Insights
Tools, language, and implementation guidance for leaders building safer, more accountable workplaces.
Categories
Start With These!
Start here if you are leading culture change, supporting staff well-being, or navigating conflict. These three posts teach the core tools we use in training and implementation.






All posts


Discover the Power of Trauma-Informed Change: Transforming Lives & Organizations
Trauma-informed change is a revolutionary approach that acknowledges the far-reaching impact of trauma on individuals, communities,...

Shenandoah Chefalo
Feb 27, 20243 min read


Trauma Brain Explained: The Neuroscience of Trauma
We often discuss feelings, cultural practices, and relationships in trauma-informed systems change—but don’t let that fool you. Trauma is...

Shenandoah Chefalo
Jan 9, 20245 min read


Building Resilient Organizations: Lessons in Trauma Informed Change and Organizational Resilience
If we want to create real change, we have to zoom way out to look at the issues, solutions, and goals from a systems perspective. We also...

Shenandoah Chefalo
Oct 17, 20236 min read


Reflections on the 2023 NCSEA Leadership Symposium
The annual NCSEA Leadership Symposium provides a space for the child support community to share and celebrate the application of best...

Shenandoah Chefalo
Aug 10, 20232 min read


Chefalo Consulting, Ohio Department of Rehabilitation and Corrections Partnership Press Release
We are proud to announce another successful project. Our work with ODRC has already begun to transform lives for Ohio state employees and...

Shenandoah Chefalo
Jul 11, 20233 min read


Is Your Job Harming Your Mental Health?
We need to work to live, but is work negatively impacting our well-being? For most of us, work allows us to meet some of our basic needs:...

Shenandoah Chefalo
Apr 25, 20235 min read


5 Powerful Trauma-Informed Questions to Fuel Self-Exploration
There are tons of trauma-informed tools out there to help you integrate trauma-informed practices into your everyday life, and today...

Shenandoah Chefalo
Apr 18, 20234 min read


Universal Precautions in Practice: 11 Trauma-Informed Leadership Habits That Build Safety
Universal precautions at work means leading as if anyone may be carrying trauma or chronic stress. Learn why it matters for communication, psychological safety, and follow-through plus 11 trauma-informed leadership habits you can use immediately.

Shenandoah Chefalo
Mar 28, 20235 min read


What Is Universal Precaution at Work? A Trauma-Informed Definition + Examples
Universal precaution means assuming anyone may be carrying trauma or chronic stress. Learn what it is, what it is not, and how to apply it at work to reduce harm and build safety.

Shenandoah Chefalo
Mar 21, 20233 min read


What is a Collective Disturbance?
Most of the time when we talk about trauma, our minds go to individual trauma: the trauma that we or someone we know has personally...

Shenandoah Chefalo
Jan 17, 20233 min read


December 2022 Trauma-Informed Newsletter
Download this newsletter as a printable PDF: Monthly Reflections For many, December is a month full of festive holiday activities and...

Shenandoah Chefalo
Jan 6, 20235 min read


Trauma-Informed Boundaries at Work: 11 Phrases to Say No and Set Expectations
Use these 11 trauma-informed boundary phrases to say no, pause conflict, set work-hour expectations, and protect wellbeing without escalating tension.

Shenandoah Chefalo
Jan 4, 20233 min read


9 Reasons Why Your Work Team Shouldn’t Be a Family
We’ve all heard it: “our team is a family.” Organizations across every industry use this language. From non-profits to corporate teams,...

Shenandoah Chefalo
Dec 13, 20226 min read


November 2022 Trauma-Informed Newsletter
Download this newsletter as a printable PDF: Monthly Reflections November is over, and there is a lot to be grateful for. There were also...

Shenandoah Chefalo
Dec 1, 20223 min read


The Intersection of the Social Determinants of Health (SDOH) and Trauma-Informed Care (TIC)
Trauma-informed care is like an umbrella that encompasses the social determinants of health, social-emotional learning, and actionable...

Shenandoah Chefalo
Nov 15, 20224 min read


The Complete Guide to Trauma-Informed Values
In the trauma-informed care space, we often reference trauma-informed values. While we can refer to values within the TIC space broadly,...

Shenandoah Chefalo
Nov 1, 20225 min read


7 Types of Organizational Structures
Organizational restructuring is often on the table when companies decide they need transformational change. And when organizations take...

Shenandoah Chefalo
Oct 26, 20225 min read


10 Things You Didn’t Know Were Trauma Responses
Recognizing trauma responses is an important skill for trauma-informed leaders to learn—and knowing these common trauma responses is a great place to start. When we view the world with a trauma-informed lens, we can identify two distinct states of mind or headspaces. Of course, this is an overly simplified model that helps us understand the neurobiology of trauma —but it can help us easily identify when someone (including ourselves) is experiencing a trauma response. These t

Shenandoah Chefalo
Oct 11, 20227 min read


9 Things That Happen When Employees Feel Safe at Work
If you asked me what the single most important aspect of trauma-informed implementation is, I’d say it’s much more complex than that. But...

Shenandoah Chefalo
Oct 4, 20226 min read


How to Apologize: Advice from a Trauma-Informed Expert
If you’re familiar with the trauma-informed space, you know that we often talk about the experience of feeling seen, heard, and valued....

Shenandoah Chefalo
Sep 20, 20228 min read
bottom of page