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Trauma-Informed Leadership and Workplace Culture Insights
Tools, language, and implementation guidance for leaders building safer, more accountable workplaces.
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Start With These!
Start here if you are leading culture change, supporting staff well-being, or navigating conflict. These three posts teach the core tools we use in training and implementation.






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What is Structural Violence?
This Monday, people across the US will celebrate Martin Luther King Jr. Day to mark the achievements of the Civil Rights Movement, which...

Shenandoah Chefalo
Jan 10, 20233 min read


7 Tips to Reach Someone During a Trauma Response
Last week, we discussed how to recognize trauma states at work. The classic fight, flight, freeze, and appease trauma responses can reveal themselves in subtle ways, and other lesser-known trauma states can plague professional environments. Now that we know how to spot when someone is stuck in survival mode at work, it’s time to talk about how to help someone get out of that mindset. Today, we’ll explore the answer to the question: how can we respond to someone when they’re

Shenandoah Chefalo
Oct 18, 20225 min read


10 Things You Didn’t Know Were Trauma Responses
Recognizing trauma responses is an important skill for trauma-informed leaders to learn—and knowing these common trauma responses is a great place to start. When we view the world with a trauma-informed lens, we can identify two distinct states of mind or headspaces. Of course, this is an overly simplified model that helps us understand the neurobiology of trauma —but it can help us easily identify when someone (including ourselves) is experiencing a trauma response. These t

Shenandoah Chefalo
Oct 11, 20227 min read


July 2022 Trauma-Informed Newsletter
Download this newsletter as a printable PDF: Monthly Reflections July brought challenges for many as we collectively processed the trauma of the overturning of Roe v. Wade at the end of June and shortly after celebrated American "independence" on the 4th of July amidst the looming recession marked by high gas prices and bad interest rates. Now more than ever, having personal and individual safety plans is essential, and we created ours this month, outlining our crisis plans a

Shenandoah Chefalo
Jul 30, 20224 min read


ACEs: Everything You Need to Know About Adverse Childhood Experiences
Most people acknowledge the close link between childhood trauma and social-emotional problems later in life. Studies have also shown that adverse childhood experiences contribute to a person’s risk of chronic illness—and the correlation between ACEs and various other issues is astonishing. In this article, you’ll learn: What are ACEs? How to determine an “ACE score” The correlation between ACEs and various problems Why learning about ACEs is important What are ACEs? The acron

Shenandoah Chefalo
Jul 26, 20224 min read


Trauma-Informed Leadership and Maslow's Hierarchy of Needs
Last week I spent 3 days with a room full of exhausted yet engaged teachers, who were eager to learn about trauma and not only how it applied to their students, but how it was showing up for them. In the process of the training, we spent considerable time talking about Maslow's Hierarchy. Later that night, I was invited to the school board meeting, to share our progress and the important work being done in the district. Unprompted, their board president started talking about

Shenandoah Chefalo
Jun 21, 20222 min read


Coping Mechanisms: Shame & Guilt as a Survival Skills
When we experience a traumatic event, shame and guilt are common survival skills we rely on. Like the flight, fight, freeze and appease response, these coping skills that are often meant for our survival, can leave us paralyzed. Logically, it’s easy to say, “of course, that wasn’t your fault.” But most survivors of trauma know just how hard it is to believe. Today we’ll explore a few questions relating to guilt and trauma, like “Why is it that survivors of traumatic experienc

Shenandoah Chefalo
May 24, 20223 min read


Navigating Grief: How to Take Care of Yourself in a Worst-Case Scenario
Trigger Warning: Please note that this blog contains a discussion of suicide, self-injurious behavior, depression and/or references of...

Shenandoah Chefalo
May 3, 20224 min read


Teen Suicide Prevention: How to Care for Depressed Teens and Children
If you need access to a crisis helpline right now, call 800-273-8255, the 24-hour National Suicide Prevention Lifeline. Trigger Warning:...

Shenandoah Chefalo
Apr 25, 20228 min read


How to Build Resilience: Mastery of a Life Skill
In the past several weeks, we’ve explored what resilience is and how we can create resilience in our lives and organizations through positive, stable adult relationships and a greater connection to faith and cultural traditions. Today, we’re going to dive even deeper and explore how to build resilience through mastery of a life skill. How mastery of a life skill helps us cultivate resilience Whether your life skill is communication, carpentry, or commercial waste management,

Shenandoah Chefalo
Apr 20, 20222 min read


Northern Michigan Family Plans to Climb Kilimanjaro for a Cause
WATCH THE VIDEO HERE GRAND TRAVERSE COUNTY, Mich. (WPBN/WGTU) -- The Chefalo family has taken a lot of trips over the past few years for...
UpNorthLive.Com
Nov 30, 20182 min read


We Know Better - So When Is It Time To Do Better?
I live in a world full of people with giant hearts. Its true. Everywhere you look in the world of Human Services and Child Advocacy you...

Shenandoah Chefalo
Oct 18, 20183 min read


Chefalo's for Crossnore: A Journey to Mt. Kilimanjaro
Six years ago, our family gave up Christmas! That's right, we gave it all up: no tress, no decorations, no fancy ham dinner and...

Shenandoah Chefalo
Jul 10, 20182 min read


Does Adoption Leave a Scar?
I try really hard on this blog to bring you thoughts and ideas that you might not have heard before. I try to speak not only from my personal experience in the foster care system, but from helping numerous clients through the criminal justice system and from listening to the stories of countless individuals who have chosen me to share their stories. I want to try and tackle the issues that are difficult to talk about; those that we try to box up and pretend aren't happening.
Anne Heffron
May 28, 20185 min read


UDPATED - Legalocities (Podcast)-The Crisis of Foster Care
Did you know nearly 50% of foster children end up incarcerated within two years of aging out of the foster care system? During her nearly...

Shenandoah Chefalo
May 4, 20181 min read


Foster Care: There is No One Solution
Sorry I’ve been silent. I’ve been brooding, angry over the system, policies and government. I find it is best that I don’t write when I’m angry, but this last bout of anger doesn’t seem to be going away, so I hope that you don’t mind that I finally decided to try and vent on my blog. It started rather simply: I was reading the latest report from the National Center of Law for Children. They do one every year. I could barely get through paragraph two before I was writing ques

Shenandoah Chefalo
Mar 6, 20183 min read


Do Something For Foster Kids
Shenandoah Chefalo is back, continuing on for those who can’t find their voice. Welcome to the 62nd episode of Giving Back Insights, my...
Rob Lowe
Mar 1, 20181 min read


Foster Care & The Holidays: A Mixed Bag of Emotions
Last year at this time, I received a private Facebook message from an individual who was struggling. She was a professional who was concerned about youth but didn't have much time to volunteer or mentor, but after hearing me speak, she felt motivated to do something to help foster youth. I remembered her because we had talked at an event for a while, trying to find something that would work for her schedule. In the end, she decided to sponsor a foster child for the holida

Shenandoah Chefalo
Dec 2, 20174 min read


The Perils of Our Broken Foster Care System
Most people are familiar with the horror stories associated with our foster care system. Our guest for this program, Ms. Shenandoah...
Donell Edwards
Nov 30, 20171 min read


The Story of Our Failing Foster Care System
Shenandoah Chefalo, author of "Garbage Bag Suitcase: A Memoir," calls attention to a failing American foster care system. You can listen...
Jordon P. Cooper
Nov 6, 20171 min read
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