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Trauma-Informed Leadership and Workplace Culture Insights
Tools, language, and implementation guidance for leaders building safer, more accountable workplaces.
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Start With These!
Start here if you are leading culture change, supporting staff well-being, or navigating conflict. These three posts teach the core tools we use in training and implementation.






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The Science of Substance Use: Trauma and Addiction
There is a strong connection between childhood trauma and addiction, which is why preventative trauma-informed interventions are crucial...

Shenandoah Chefalo
Oct 24, 20233 min read


Unraveling Financial Trauma: How Our Past Experiences with Money Affect Our Attitudes & Behaviors
What is financial trauma? Learn common signs, real-life examples, and how money stress shapes beliefs and behavior. Practical reflection prompts and next steps to build safety, reduce shame, and create a healthier relationship with money.

Shenandoah Chefalo
Oct 11, 20237 min read


Adoption Alternatives: 7 Other Ways to Help Children in Need
Adoption is a common family planning tool, and foster care is often overlooked in favor of adoption. However, foster care is a viable alternative for adoption for prospective parents who want to raise a child. If you’re considering growing your family, I urge you to consider all your options before choosing adoption. Not only is adopting a baby expensive, but it can also be ethically questionable—that’s a story for another time, though. For now, here are eight alternatives to

Shenandoah Chefalo
May 17, 20235 min read


Trauma-Informed Boundaries at Work: 11 Phrases to Say No and Set Expectations
Use these 11 trauma-informed boundary phrases to say no, pause conflict, set work-hour expectations, and protect wellbeing without escalating tension.

Shenandoah Chefalo
Jan 4, 20233 min read


Empathy is a Professional Superpower
All human beings are born with a capacity for empathy, but ultimately, empathy is a learned behavior—much like language. Just as language...

Shenandoah Chefalo
Nov 29, 20224 min read


The Four Pillars of Emotional Intelligence
Understand the four pillars of emotional intelligence and how they show up in real workplace behavior. Includes practical examples for leaders, supervision conversations, and team communication under pressure.

Shenandoah Chefalo
Nov 22, 20224 min read


7 Tips to Reach Someone During a Trauma Response
Last week, we discussed how to recognize trauma states at work. The classic fight, flight, freeze, and appease trauma responses can...

Shenandoah Chefalo
Oct 18, 20225 min read


10 Things You Didn’t Know Were Trauma Responses
Recognizing trauma responses is an important skill for trauma-informed leaders to learn—and knowing these common trauma responses is a great place to start. When we view the world with a trauma-informed lens, we can identify two distinct states of mind or headspaces. Of course, this is an overly simplified model that helps us understand the neurobiology of trauma —but it can help us easily identify when someone (including ourselves) is experiencing a trauma response. These t

Shenandoah Chefalo
Oct 11, 20227 min read


9 Things That Happen When Employees Feel Safe at Work
If you asked me what the single most important aspect of trauma-informed implementation is, I’d say it’s much more complex than that. But...

Shenandoah Chefalo
Oct 4, 20226 min read


How to Apologize: Advice from a Trauma-Informed Expert
If you’re familiar with the trauma-informed space, you know that we often talk about the experience of feeling seen, heard, and valued....

Shenandoah Chefalo
Sep 20, 20228 min read


Navigating Grief: How to Take Care of Yourself in a Worst-Case Scenario
Trigger Warning: Please note that this blog contains a discussion of suicide, self-injurious behavior, depression and/or references of...

Shenandoah Chefalo
May 3, 20224 min read


Teen Suicide Prevention: How to Care for Depressed Teens and Children
If you need access to a crisis helpline right now, call 800-273-8255, the 24-hour National Suicide Prevention Lifeline. Trigger Warning:...

Shenandoah Chefalo
Apr 25, 20228 min read


How to Build Resilience: Connection to Faith and Cultural Traditions
Last week, we talked about building resilience through positive and stable adult relationships. Today, we’ll explore how a deep...

Shenandoah Chefalo
Apr 13, 20222 min read


How to Build Resilience:Positive Stable Adult Relationships
Resilience is built in three core ways: positive and stable adult relationships, a strong connection to faith and cultural traditions,...

Shenandoah Chefalo
Apr 7, 20222 min read


Northern Michigan Family Plans to Climb Kilimanjaro for a Cause
WATCH THE VIDEO HERE GRAND TRAVERSE COUNTY, Mich. (WPBN/WGTU) -- The Chefalo family has taken a lot of trips over the past few years for...
UpNorthLive.Com
Nov 30, 20182 min read


Chefalo's for Crossnore: A Journey to Mt. Kilimanjaro
Six years ago, our family gave up Christmas! That's right, we gave it all up: no tress, no decorations, no fancy ham dinner and...

Shenandoah Chefalo
Jul 10, 20182 min read


Foster Care & The Holidays: A Mixed Bag of Emotions
Last year at this time, I received a private Facebook message from an individual who was struggling. She was a professional who was...

Shenandoah Chefalo
Dec 2, 20174 min read


4,600 And Counting: Missing from Foster Care
I was working on this month's blog and then realized that I had to set it aside. Someone shared a Time Magazine article with me that...

Shenandoah Chefalo
Oct 29, 20175 min read


LIAR, LIAR - Looking Beyond the Lie
Lying is a topic that I have been meaning to cover on this blog for sometime, but frankly every time I sit down to write it, I get...

Shenandoah Chefalo
Sep 3, 20173 min read


THE IMPORTANCE OF TRAUMA INFORMED CARE: AND IMPLEMENTING IT INTO PRACTICE
It's almost impossible to help a child or a parent in need and not be affected by what we are seeing. This is true for any professional...

Shenandoah Chefalo
Jul 5, 20173 min read
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