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Trauma-Informed Leadership and Workplace Culture Insights
Tools, language, and implementation guidance for leaders building safer, more accountable workplaces.
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Start With These!
Start here if you are leading culture change, supporting staff well-being, or navigating conflict. These three posts teach the core tools we use in training and implementation.






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How to Change a Toxic Workplace Culture: The Paradigm Shifts Leaders Must Make
A trauma-informed framework for shifting toxic workplace culture. What leaders must change in norms, communication, and accountability to build trust and safety.

Shenandoah Chefalo
Aug 8, 20225 min read


How to Create Lasting Change at Work: The Technical vs The Cultural
Creating lasting change is no small task. Still, it’s frustrating when most organizations fail to create the sort of lasting change that...

Shenandoah Chefalo
Aug 2, 20228 min read


How to Create an Organizational Safety Plan
An organizational safety plan is a simple, shared playbook for preventing escalation, responding consistently, and supporting staff and clients during high-stress moments. Safety plans serve as a great resource for individuals to practice healthy coping skills and develop a sense of safety and security that can carry them through a crisis. Last week, we discussed the basics of creating your first personalized safety plan . Now, it’s time to discuss how an organizational safet

Shenandoah Chefalo
Jul 5, 20224 min read


Talking About Mental Health at Work
Despite the importance of vulnerability at work to promote a trauma-informed environment, the stigma surrounding emotional vulnerability...

Shenandoah Chefalo
Jun 16, 20222 min read


Trauma-Informed Leadership in the Law: And Why It Matters
Although trauma-informed leadership is gaining traction in the education and healthcare sectors, it is not a topic reserved for these...

Shenandoah Chefalo
Jun 7, 20223 min read


How Trauma-Informed Employers Can Foster a Sense of Safety at Work
There’s a common belief that some workplaces are trauma-free. While it’s true that some vocations—such as healthcare workers and first...

Shenandoah Chefalo
May 31, 20224 min read


How to Build Resilience: Mastery of a Life Skill
In the past several weeks, we’ve explored what resilience is and how we can create resilience in our lives and organizations through...

Shenandoah Chefalo
Apr 20, 20222 min read


How to Build Resilience: Connection to Faith and Cultural Traditions
Last week, we talked about building resilience through positive and stable adult relationships. Today, we’ll explore how a deep...

Shenandoah Chefalo
Apr 13, 20222 min read


How to Build Resilience:Positive Stable Adult Relationships
Resilience is built in three core ways: positive and stable adult relationships, a strong connection to faith and cultural traditions,...

Shenandoah Chefalo
Apr 7, 20222 min read


Organizational Strategies for Resilience: How to Promote Resilience and Agility
No matter what type of organization you help run, if you are a leader, you should be promoting resilience and agility in the workplace....

Shenandoah Chefalo
Mar 30, 20223 min read


Trauma Brain: How Our Survival Instincts Keep Us Stuck
Connecting Fight Flight Freeze to Trauma Brain and what is happening in the world.

Shenandoah Chefalo
Mar 14, 20224 min read


Why You Should Focus on Improving Trauma-Informed Leadership
Recently, I've noticed a plethora of articles written about vulnerability in leadership, empathetic leadership, coaching leadership and...

Shenandoah Chefalo
Feb 28, 20224 min read


Burning Coals of Emotional Abuse: Minimizing, Invalidating & Gas Lighting
Since the release of Garbage Bag Suitcase, I have had some interesting human encounters. I have traveled around the country and even into...

Shenandoah Chefalo
Oct 1, 20174 min read


LIAR, LIAR - Looking Beyond the Lie
Lying is a topic that I have been meaning to cover on this blog for sometime, but frankly every time I sit down to write it, I get...

Shenandoah Chefalo
Sep 3, 20173 min read



Shenandoah Chefalo
Aug 9, 20170 min read


THE IMPORTANCE OF TRAUMA INFORMED CARE: AND IMPLEMENTING IT INTO PRACTICE
It's almost impossible to help a child or a parent in need and not be affected by what we are seeing. This is true for any professional...

Shenandoah Chefalo
Jul 5, 20173 min read


Children As Animals: The Evolution of the Child Welfare System
First Step: The SPCA In the early part of the 1800s, Henry Bergh created The Society for the Prevention of Cruelty to Animals (SPCA) which p

Shenandoah Chefalo
Jun 27, 20173 min read


The Connection Between Teachers and the Child Welfare System
I was speaking to an elementary teacher the other day and she provided some insights into how her job relates to the child welfare...

Shenandoah Chefalo
Jun 13, 20173 min read


A Nation Triggered: Using Powerful Questions to Coach Ourselves in Bi-Partisanship
A NATION TRIGGERED Using Powerful Questions to Coach Ourselves to Bi-Partisanship It’s official: in the United States we have a new...

Shenandoah Chefalo
Feb 1, 20173 min read


Comfort in Chaos: Understanding Trauma Brain
I make no bones about it, as a foster child, I don’t think I was an easy person to get along with and I certainly wasn’t trying to make...

Shenandoah Chefalo
Aug 30, 20164 min read
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