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Trauma-Informed Leadership and Workplace Culture Insights
Tools, language, and implementation guidance for leaders building safer, more accountable workplaces.
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Start With These!
Start here if you are leading culture change, supporting staff well-being, or navigating conflict. These three posts teach the core tools we use in training and implementation.






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One Life-Changing Trauma Informed Approach You Can Implement Today
Of all the trauma-informed phrases I use, “yes, AND” might be the most common. “Yes, AND” represents a way of thinking that is essential...

Shenandoah Chefalo
Dec 12, 20234 min read


9 Types of Safety Most People Don’t Know About
Safety is a crucial topic for trauma-informed systems, and understanding how your community defines safety is no small task. If I asked...

Shenandoah Chefalo
Nov 28, 20237 min read


Building Resilient Organizations: Lessons in Trauma Informed Change and Organizational Resilience
If we want to create real change, we have to zoom way out to look at the issues, solutions, and goals from a systems perspective. We also...

Shenandoah Chefalo
Oct 17, 20236 min read


Chefalo Consulting, Ohio Department of Rehabilitation and Corrections Partnership Press Release
We are proud to announce another successful project. Our work with ODRC has already begun to transform lives for Ohio state employees and...

Shenandoah Chefalo
Jul 11, 20233 min read


Foster Care Reform: How We’ll Fix a Broken System
The foster care system in the United States is broken. More often than not, the system actively harms those it seeks to protect. There...

Shenandoah Chefalo
May 10, 20236 min read


5 Powerful Trauma-Informed Questions to Fuel Self-Exploration
Start here: Want the full set of trauma-informed tools for leaders? Visit our Trauma-Informed Leadership Toolkit for scripts, boundary phrases, regulation tools, and practical next steps. There are tons of trauma-informed tools out there to help you integrate trauma-informed practices into your everyday life, and today we’re going to focus on powerful questions. Trauma-Informed Tools: Powerful Questions & TIC Coaching Powerful questions are a core component of trauma-inform

Shenandoah Chefalo
Apr 18, 20234 min read


7 Trauma-Informed Phrases I Use Every Day as a Trauma-Informed Consultant
As a trauma-informed consultant, I work with trauma-informed phrases and ideas every day—and here are some of the most common phrases you'll hear me say. Start here: Want the full set of trauma-informed tools for leaders? Visit our Trauma-Informed Leadership Toolkit for scripts, boundary phrases, regulation tools, and practical next steps. These seven phrases distill some complex trauma-informed topics into understandable and actionable phrases that can help you embed the T

Shenandoah Chefalo
Apr 4, 20235 min read


Universal Precautions in Practice: 11 Trauma-Informed Leadership Habits That Build Safety
Universal precautions at work means leading as if anyone may be carrying trauma or chronic stress. Learn why it matters for communication, psychological safety, and follow-through plus 11 trauma-informed leadership habits you can use immediately.

Shenandoah Chefalo
Mar 28, 20235 min read


5 Examples of Institutionalized Racism Today
As trauma-informed leaders, we often confront individuals who misunderstand (or are completely unaware of) systemic and institutionalized...

Shenandoah Chefalo
Feb 14, 20234 min read


9 Tips for Staying Motivated on Your Trauma-Informed Journey
Committing to trauma-informed work can be a real challenge. Most trauma-informed practices involve cultural changes and large-scale...

Shenandoah Chefalo
Dec 6, 20225 min read


The Complete Guide to Self-Awareness
“Neuroscience research shows that the only way we can change the way we feel is by becoming aware of our inner experience and learning to...

Shenandoah Chefalo
Nov 9, 20226 min read


7 Types of Organizational Structures
Organizational restructuring is often on the table when companies decide they need transformational change. And when organizations take...

Shenandoah Chefalo
Oct 26, 20225 min read


8 Simple Ways to Create Safety at Work
Establishing safety at work is one of the most important aspects of creating a trauma-informed workplace, but creating safety is easier...

Shenandoah Chefalo
Sep 13, 20225 min read


What Does Trauma-Informed Leadership Look Like in Practice?
Trauma-informed leadership is crucial if you want to accomplish trauma-informed change in your organization. Here’s some expert advice on...

Shenandoah Chefalo
Sep 6, 20223 min read


How to Change a Toxic Workplace Culture: The Paradigm Shifts Leaders Must Make
A trauma-informed framework for shifting toxic workplace culture. What leaders must change in norms, communication, and accountability to build trust and safety.

Shenandoah Chefalo
Aug 8, 20225 min read


How to Create Lasting Change at Work: The Technical vs The Cultural
Creating lasting change is no small task. Still, it’s frustrating when most organizations fail to create the sort of lasting change that...

Shenandoah Chefalo
Aug 2, 20228 min read


9 Signs of a Toxic Workplace (and How to Fix It with Trauma-Informed Care)
A safe and healthy workplace is the goal—but there is a concerning number of toxic workplaces out there. Is yours one of them? There’s a...

Shenandoah Chefalo
Jul 19, 20227 min read


Talking About Mental Health at Work
Despite the importance of vulnerability at work to promote a trauma-informed environment, the stigma surrounding emotional vulnerability...

Shenandoah Chefalo
Jun 16, 20222 min read


Trauma-Informed Leadership in the Law: And Why It Matters
Although trauma-informed leadership is gaining traction in the education and healthcare sectors, it is not a topic reserved for these...

Shenandoah Chefalo
Jun 7, 20223 min read


How Trauma-Informed Employers Can Foster a Sense of Safety at Work
There’s a common belief that some workplaces are trauma-free. While it’s true that some vocations—such as healthcare workers and first...

Shenandoah Chefalo
May 31, 20224 min read
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