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Trauma-Informed Leadership and Workplace Culture Insights
Tools, language, and implementation guidance for leaders building safer, more accountable workplaces.
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Start With These!
Start here if you are leading culture change, supporting staff well-being, or navigating conflict. These three posts teach the core tools we use in training and implementation.






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December 2022 Trauma-Informed Newsletter
Download this newsletter as a printable PDF: Monthly Reflections For many, December is a month full of festive holiday activities and gratitude. It can also be a month that triggers us into our trauma responses. As we walk along our healing journey, we often see others who have not chosen healing. This experience can be deeply frustrating, especially when we care for those people. And, during the holidays, feelings of loneliness may increase. When we look back at this month,

Shenandoah Chefalo
Jan 6, 20235 min read


The Trauma Triangle: How Fostering Awareness of Reenactments Builds Resilience
Learn the trauma triangle and how workplace reenactments show up in teams under chronic stress. Identify the common roles, spot early signs, and use practical interruption strategies that protect trust and accountability.

Shenandoah Chefalo
Dec 21, 20229 min read


9 Reasons Why Your Work Team Shouldn’t Be a Family
We’ve all heard it: “our team is a family.” Organizations across every industry use this language. From non-profits to corporate teams, the idea that our working relationships should be as close-knit as our familial ones has become embedded into cultural norms—and even some of our mission statements. But “The Corporate Family” isn’t all it’s cracked up to be. This news might be hard for some of you to hear: calling your work team a family is not a trauma-informed practice. I

Shenandoah Chefalo
Dec 13, 20226 min read


9 Tips for Staying Motivated on Your Trauma-Informed Journey
Committing to trauma-informed work can be a real challenge. Most trauma-informed practices involve cultural changes and large-scale...

Shenandoah Chefalo
Dec 6, 20225 min read


November 2022 Trauma-Informed Newsletter
Download this newsletter as a printable PDF: Monthly Reflections November is over, and there is a lot to be grateful for. There were also many stressors. Let's take a moment to let both be true and acknowledge all of the feelings we experienced this November. Make space for your frustration, elation, anger, sadness, and joy. They all have a home within you, and your inner experience is valid, no matter what is happening or how tumultuous it may seem. Your feelings are valid.

Shenandoah Chefalo
Dec 1, 20223 min read


The Complete Guide to Self-Awareness
“ Neuroscience research shows that the only way we can change the way we feel is by becoming aware of our inner experience and learning to befriend what is going on inside ourselves.” - Bessel Van Der Kolk Trauma-informed care is impossible without self-awareness. Anyone who practices TIC needs self-awareness, and most of us would benefit from greater self-awareness. In this complete guide to self-awareness, we’ll explore why self-awareness is core to the trauma-informed mode

Shenandoah Chefalo
Nov 9, 20227 min read


The Complete Guide to Trauma-Informed Values
In the trauma-informed care space, we often reference trauma-informed values. While we can refer to values within the TIC space broadly, there are specific models that we teach our clients, including SAMSHA’s 6 Guiding Principles and the Sanctuary 7 Commitments. The values outlined in these guides provide structure for organizations new to trauma-informed care, and they’re an essential piece of the work for any trauma-informed leader. So, we’re going to explore these values i

Shenandoah Chefalo
Nov 1, 20225 min read


October 2022 Trauma-Informed Newsletter
Download this newsletter as a printable PDF: Monthly Reflections As October ends and Halloween marks the transition into November, we may be quick to plan for the holidays. However, I urge you to set aside time to reflect on your wins this month. What did you learn? How did you grow? Did you rest or discover a new coping skill? Celebrating your wins, no matter how small they may seem, is a step on your trauma-informed journey toward wellness. Looking Ahead For many, the holid

Shenandoah Chefalo
Oct 31, 20223 min read


7 Types of Organizational Structures
Organizational restructuring is often on the table when companies decide they need transformational change. And when organizations take on the major change of trauma-informed implementation, many of them also decide to change their organizational layout. When we talk about organizational structures through a trauma-informed lens, we often focus on moving away from a hierarchal structure and toward a flat structure—but those are not our only two options. There are 5 other orga

Shenandoah Chefalo
Oct 26, 20225 min read


10 Things You Didn’t Know Were Trauma Responses
Recognizing trauma responses is an important skill for trauma-informed leaders to learn—and knowing these common trauma responses is a great place to start. When we view the world with a trauma-informed lens, we can identify two distinct states of mind or headspaces. Of course, this is an overly simplified model that helps us understand the neurobiology of trauma —but it can help us easily identify when someone (including ourselves) is experiencing a trauma response. These t

Shenandoah Chefalo
Oct 11, 20227 min read


9 Things That Happen When Employees Feel Safe at Work
If you asked me what the single most important aspect of trauma-informed implementation is, I’d say it’s much more complex than that. But then I’d say safety at work . To be fair, there are a lot of moving parts when we aspire to create safety at work. It’s not an easy task to undertake. From encouraging employees to develop individual safety plans to creating a comprehensive organizational safety plan , truly establishing safety at work can take years to achieve. It’s a lot

Shenandoah Chefalo
Oct 4, 20226 min read


September 2022 Trauma-Informed Newsletter
Download this newsletter as a printable PDF: Monthly Reflections In August, many of us prepared for or began the 22-23 school year as we balanced personal, professional, and cultural stressors. Whether you worked through loss, reflected on your past, began a new journey, or processed the collective trauma of military conflict and restricted abortion access, now is the time to recognize the growth you accomplished. Be proud of yourself and celebrate your wins. Looking Ahead As

Shenandoah Chefalo
Sep 27, 20224 min read


7 Ways to Practice Active Listening and Become a Better Listener at Work
What's the difference between listening and hearing? We can’t control what we hear. Hearing is second nature. Listening requires focus....

Shenandoah Chefalo
Sep 27, 20225 min read
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