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Trauma-Informed Leadership and Workplace Culture Insights
Tools, language, and implementation guidance for leaders building safer, more accountable workplaces.
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Start With These!
Start here if you are leading culture change, supporting staff well-being, or navigating conflict. These three posts teach the core tools we use in training and implementation.






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9 Types of Safety Most People Don’t Know About
Safety is a crucial topic for trauma-informed systems, and understanding how your community defines safety is no small task. If I asked...

Shenandoah Chefalo
Nov 28, 20237 min read


Why is Safety Important in a Trauma Informed Approach?
No matter what model you use, SAMHSA or Sanctuary, safety is a core value of trauma-informed care. Safety is arguably one of the most...

Shenandoah Chefalo
Nov 21, 20235 min read


Unraveling Financial Trauma: How Our Past Experiences with Money Affect Our Attitudes & Behaviors
What is financial trauma? Learn common signs, real-life examples, and how money stress shapes beliefs and behavior. Practical reflection prompts and next steps to build safety, reduce shame, and create a healthier relationship with money.

Shenandoah Chefalo
Oct 11, 20237 min read


Chefalo Consulting, Ohio Department of Rehabilitation and Corrections Partnership Press Release
We are proud to announce another successful project. Our work with ODRC has already begun to transform lives for Ohio state employees and...

Shenandoah Chefalo
Jul 11, 20233 min read


9 Emotional Regulation Techniques That Actually Work (Simple, “Silly,” and Effective)
Nine simple emotional regulation techniques that feel a little silly, but work. Practical options you can use in the moment, at work or at home, to reset and respond skillfully.

Shenandoah Chefalo
Apr 12, 20235 min read


What is a Collective Disturbance?
Most of the time when we talk about trauma, our minds go to individual trauma: the trauma that we or someone we know has personally...

Shenandoah Chefalo
Jan 17, 20233 min read


December 2022 Trauma-Informed Newsletter
Download this newsletter as a printable PDF: Monthly Reflections For many, December is a month full of festive holiday activities and...

Shenandoah Chefalo
Jan 6, 20235 min read


Trauma-Informed Boundaries at Work: 11 Phrases to Say No and Set Expectations
Use these 11 trauma-informed boundary phrases to say no, pause conflict, set work-hour expectations, and protect wellbeing without escalating tension.

Shenandoah Chefalo
Jan 4, 20233 min read


The Trauma Triangle: How Fostering Awareness of Reenactments Builds Resilience
Learn the trauma triangle and how workplace reenactments show up in teams under chronic stress. Identify the common roles, spot early signs, and use practical interruption strategies that protect trust and accountability.

Shenandoah Chefalo
Dec 21, 20229 min read


November 2022 Trauma-Informed Newsletter
Download this newsletter as a printable PDF: Monthly Reflections November is over, and there is a lot to be grateful for. There were also...

Shenandoah Chefalo
Dec 1, 20223 min read


The Intersection of the Social Determinants of Health (SDOH) and Trauma-Informed Care (TIC)
Trauma-informed care is like an umbrella that encompasses the social determinants of health, social-emotional learning, and actionable...

Shenandoah Chefalo
Nov 15, 20224 min read


October 2022 Trauma-Informed Newsletter
Download this newsletter as a printable PDF: Monthly Reflections As October ends and Halloween marks the transition into November, we may...

Shenandoah Chefalo
Oct 31, 20223 min read


September 2022 Trauma-Informed Newsletter
Download this newsletter as a printable PDF: Monthly Reflections In August, many of us prepared for or began the 22-23 school year as we...

Shenandoah Chefalo
Sep 27, 20224 min read


7 Ways to Practice Active Listening and Become a Better Listener at Work
What's the difference between listening and hearing? We can’t control what we hear. Hearing is second nature. Listening requires focus....

Shenandoah Chefalo
Sep 27, 20225 min read


How to Apologize: Advice from a Trauma-Informed Expert
If you’re familiar with the trauma-informed space, you know that we often talk about the experience of feeling seen, heard, and valued....

Shenandoah Chefalo
Sep 20, 20228 min read


8 Simple Ways to Create Safety at Work
Establishing safety at work is one of the most important aspects of creating a trauma-informed workplace, but creating safety is easier...

Shenandoah Chefalo
Sep 13, 20225 min read


How to Use Ritualization as an Accountability Tool When Practicing TIC
When we discuss implementing trauma-informed change, the conversation largely surrounds how we live trauma-informed values. How does our...

Shenandoah Chefalo
Aug 30, 20225 min read


How to Create an Organizational Safety Plan
An organizational safety plan is a simple, shared playbook for preventing escalation, responding consistently, and supporting staff and clients during high-stress moments. Safety plans serve as a great resource for individuals to practice healthy coping skills and develop a sense of safety and security that can carry them through a crisis. Last week, we discussed the basics of creating your first personalized safety plan . Now, it’s time to discuss how an organizational safet

Shenandoah Chefalo
Jul 5, 20224 min read


Teen Suicide Prevention: How to Care for Depressed Teens and Children
If you need access to a crisis helpline right now, call 800-273-8255, the 24-hour National Suicide Prevention Lifeline. Trigger Warning:...

Shenandoah Chefalo
Apr 25, 20228 min read


How to Build Resilience:Positive Stable Adult Relationships
Resilience is built in three core ways: positive and stable adult relationships, a strong connection to faith and cultural traditions,...

Shenandoah Chefalo
Apr 7, 20222 min read
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