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Trauma-Informed Leadership and Workplace Culture Insights
Tools, language, and implementation guidance for leaders building safer, more accountable workplaces.
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Start With These!
Start here if you are leading culture change, supporting staff well-being, or navigating conflict. These three posts teach the core tools we use in training and implementation.






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Honest Communication: How to Build Trust and Transform Your Team
Through words, actions, and choices, you’re constantly communicating. Honest communication is a skill and a choice, and requires courage to share difficult truths, admit mistakes, and create space for hard conversations. When organizations embrace honest communication, trust builds, problems get solved faster, and people focus on work instead of managing anxiety of the unknown.

Shenandoah Chefalo
Jun 3, 20256 min read


Getting (Back) Into Your Body: Reconnecting in Life and Work
In Western culture, we often treat mental health and physical health separately, when in fact, they are inextricable. Emotions such as hate, anger, love, and hope are whole-body experiences.
Here, we explore how trauma perpetuates this disconnection, examine how our bodies influence our mental states (and vice versa), and offer practical strategies for rebuilding body awareness.

Shenandoah Chefalo
Apr 23, 20255 min read


The Neuroscience of Glimmers as an Antidote to Triggers: Rewiring for Calm
Glimmers are an antidote to triggers - unexpected moments that bring calm, peace, or safety amid life's overwhelming challenges.

Shenandoah Chefalo
Mar 25, 20253 min read


The Art of Workplace Tolerance: Practices You Can Use Today
Explore the art of practicing tolerance in the workplace and learn how you can start applying it today.

Shenandoah Chefalo
Mar 11, 20259 min read


Change is an Inside Job: Personal Accountability to Workplace Well-being
Building workforce well-being is an inside job. True transformation begins with personal accountability and intentional self-work.

Shenandoah Chefalo
Feb 18, 20254 min read


35 “Yes, and” Phrases to Embrace Paradox
One way to embrace paradox is by adopting a "Yes, and" approach—an intentional shift that fosters complexity, understanding, and innovation.

Shenandoah Chefalo
Feb 11, 20255 min read


What Does Safety at Work Really Mean?
Workplace safety goes beyond physical wellbeing and doesn't just mean feeling comfortable. Safety at work builds trust and resilience.

Shenandoah Chefalo
Feb 4, 20255 min read


Positive Childhood Experiences (PCEs) and What It Means for Your Organization
Positive experiences protect individuals against the effects of trauma. This is applied to organizations using trauma-informed approaches.

Shenandoah Chefalo
Jan 28, 20254 min read


The Flip Side of Organizational Resilience: The Anatomy of a Non-Resilient Organization
Explore characteristics of non-resilient organizations to understand how trauma-informed approaches create organizational resiliency.

Shenandoah Chefalo
Jan 7, 20256 min read


7 Powerful Benefits of Theater for Trauma Recovery
Trauma can trap individuals in cycles of pain, disconnection, and emotional paralysis. Creative solutions, such as drama and theater, can...

Shenandoah Chefalo
Dec 17, 20244 min read


The Role of Training in Effective Trauma-Informed Change Management
Training plays a crucial role in nearly every change management strategy, especially when implementing trauma-informed practices. This...

Shenandoah Chefalo
Nov 19, 20245 min read


How to Overcome Victim Mentality in the Workplace: A Trauma-Informed Approach
Victim mentality in the workplace can show up in many forms—constant complaints, blame-shifting, or feelings of helplessness. These...

Shenandoah Chefalo
Nov 14, 20245 min read


Fight, Flight, Freeze, Fawn (Appease): Trauma Responses Explained
A clear trauma-informed guide to fight, flight, freeze, and fawn—workplace signs, what helps, what makes it worse, and how leaders can respond skillfully.

Shenandoah Chefalo
Sep 24, 20246 min read


Why People Resist Change at Work: The Neuroscience of What Keeps Us Stuck
Change triggers the brain’s threat response, especially in high-stress systems. Learn the neuroscience behind resistance and how trauma-informed leaders reduce fear, build buy-in, and create sustainable change.

Shenandoah Chefalo
Sep 17, 20244 min read


Loss is Inevitable When Healing
This article was originally published in Chefalo Consulting's December 2022 Trauma-Informed Newsletter. Healing from trauma is a process...

Shenandoah Chefalo
May 28, 20241 min read


10 Ways to Be Mindful That Aren't Deep Breathing
When I introduce mindfulness to organizations, people usually think of deep breathing. While breathing and meditation are methods of...

Shenandoah Chefalo
Apr 23, 20245 min read


Removing Obstacles to Self Care is Self Care
When committing to self-care is too challenging, preparing for self-care is sometimes the best decision we can make to take care of...

Shenandoah Chefalo
Apr 16, 20243 min read


5 Ways to Mindfully Develop Emotional Intelligence
Emotional intelligence is a superpower in today's workforce. And, leaders need to prioritize their social-emotional skills if they hope...

Shenandoah Chefalo
Apr 9, 20243 min read


Healing Through Mindfulness: Slowing Down & Asking for Help
What does healing look like? We often think the answer will be sold to us in pretty packaging, but the truth is that healing requires...

Shenandoah Chefalo
Apr 2, 20245 min read


Re-Writing History: 10 Female Foster Care Survivors Who Thrived
In honor of Women’s History Month, we’re highlighting women who have made—and are making—history. Foster care is associated with many...

Shenandoah Chefalo
Mar 12, 20245 min read
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