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Trauma-Informed Leadership and Workplace Culture Insights
Tools, language, and implementation guidance for leaders building safer, more accountable workplaces.
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Start With These!
Start here if you are leading culture change, supporting staff well-being, or navigating conflict. These three posts teach the core tools we use in training and implementation.






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Fight, Flight, Freeze, Fawn (Appease): Trauma Responses Explained
A clear trauma-informed guide to fight, flight, freeze, and fawn—workplace signs, what helps, what makes it worse, and how leaders can respond skillfully.

Shenandoah Chefalo
Sep 24, 20247 min read


Discover the Power of Trauma-Informed Change: Transforming Lives & Organizations
Trauma-informed change is a revolutionary approach that acknowledges the far-reaching impact of trauma on individuals, communities,...

Shenandoah Chefalo
Feb 27, 20243 min read


7 Characteristics of a Healthy Relationship
Whether you’re considering your romantic, platonic, or professional relationships, knowing these 7 characteristics of a healthy...

Shenandoah Chefalo
Feb 6, 20244 min read


One Life-Changing Trauma Informed Approach You Can Implement Today
Of all the trauma-informed phrases I use, “yes, AND” might be the most common. “Yes, AND” represents a way of thinking that is essential...

Shenandoah Chefalo
Dec 12, 20234 min read


The Science of Substance Use: Trauma and Addiction
There is a strong connection between childhood trauma and addiction, which is why preventative trauma-informed interventions are crucial...

Shenandoah Chefalo
Oct 24, 20233 min read


What Is Universal Precaution at Work? A Trauma-Informed Definition + Examples
Universal precaution means assuming anyone may be carrying trauma or chronic stress. Learn what it is, what it is not, and how to apply it at work to reduce harm and build safety.

Shenandoah Chefalo
Mar 21, 20233 min read


December 2022 Trauma-Informed Newsletter
Download this newsletter as a printable PDF: Monthly Reflections For many, December is a month full of festive holiday activities and gratitude. It can also be a month that triggers us into our trauma responses. As we walk along our healing journey, we often see others who have not chosen healing. This experience can be deeply frustrating, especially when we care for those people. And, during the holidays, feelings of loneliness may increase. When we look back at this month,

Shenandoah Chefalo
Jan 6, 20235 min read


The Intersection of the Social Determinants of Health (SDOH) and Trauma-Informed Care (TIC)
Trauma-informed care is like an umbrella that encompasses the social determinants of health, social-emotional learning, and actionable solutions to create real change. I think a lot of people don’t understand this yet. Understandably, when people hear “trauma-informed,” they’re confused. If you’re not already informed about the impacts of and solutions to widespread trauma in our society, it’s hard to imagine what type of information relates to trauma. So, let me frame it wit

Shenandoah Chefalo
Nov 15, 20224 min read


How to Use Ritualization as an Accountability Tool When Practicing TIC
When we discuss implementing trauma-informed change, the conversation largely surrounds how we live trauma-informed values. How does our behavior reflect our values? What about our lifestyle choices, how we engage in relationships, or our attitude toward life’s challenges? When we reflect, we recognize that there are many ways we live trauma-informed values, but there are also many areas where we can improve. So, once we’ve identified the areas we’d like to change, the questi

Shenandoah Chefalo
Aug 30, 20225 min read


9 Ways to Embody Trauma-Informed Values
Throughout our last several blogs, we’ve explored the broader themes of how to accomplish trauma-informed cultural change. We’ve also discussed how embodying trauma-informed values is essential to accomplishing that change. But what does embodying trauma-informed values look like in real-time? How are we practicing the values in our personal and professional lives? How do the concepts we discuss become embedded and embodied in our work? Today, we’ll give you concrete examples

Shenandoah Chefalo
Aug 23, 20229 min read


ACEs: Everything You Need to Know About Adverse Childhood Experiences
Most people acknowledge the close link between childhood trauma and social-emotional problems later in life. Studies have also shown that adverse childhood experiences contribute to a person’s risk of chronic illness—and the correlation between ACEs and various other issues is astonishing. In this article, you’ll learn: What are ACEs? How to determine an “ACE score” The correlation between ACEs and various problems Why learning about ACEs is important What are ACEs? The acron

Shenandoah Chefalo
Jul 26, 20224 min read


9 Signs of a Toxic Workplace (and How to Fix It with Trauma-Informed Care)
A safe and healthy workplace is the goal—but there is a concerning number of toxic workplaces out there. Is yours one of them? There’s a common dynamic where executive teams turn a blind eye to problems while those without power can see the glaring issues of a toxic workplace unfolding before their eyes. Today, we discuss nine common signs of a toxic workplace—and how to solve each issue with a trauma-informed approach. 1 High Turnover Rates Usually, when an employee leaves a

Shenandoah Chefalo
Jul 19, 20227 min read


The 7 Most Important Aspects of Trauma Sensitivity Training
Full implementation of a trauma-informed approach typically takes three years to accomplish, but many organizations are looking for more manageable solutions that require fewer resources. If you want to implement trauma-informed practices but aren’t ready for full implementation, here are some of the most important aspects of trauma sensitivity training that you can share with your team. Developing a One-Page Resource for Trauma Sensitivity Training Recently a colleague asked

Shenandoah Chefalo
Jul 12, 20224 min read


Talking About Mental Health at Work
Despite the importance of vulnerability at work to promote a trauma-informed environment, the stigma surrounding emotional vulnerability...

Shenandoah Chefalo
Jun 16, 20222 min read


Trauma-Informed Leadership in the Law: And Why It Matters
Although trauma-informed leadership is gaining traction in the education and healthcare sectors, it is not a topic reserved for these industries. In fact, private, public and government should all be considering moving a trauma-informed framework not just for their customers, or clients but for their staff. Additionally, trauma-informed leadership is meaningful and beneficial in nearly every sector, including law. Melissa Lucio’s Wrongful Conviction In her recent article , Mi

Shenandoah Chefalo
Jun 7, 20223 min read


5 Ways to Cope with Leadership Trauma and Organizational Chronic Stress
Most people will say that work stresses them out—but it’s possible that your job as a leader is causing chronic traumatic stress. If you suffer from leadership trauma, these five trauma-informed strategies can help you move forward and cope with your stress. 1. Recognize harmful symptoms through mindfulness. First, you need to know if you have leadership trauma. You might think that everything is okay or that you’re experiencing a “normal” amount of stress. But you may be

Shenandoah Chefalo
May 17, 20222 min read


Teen Suicide Prevention: How to Care for Depressed Teens and Children
If you need access to a crisis helpline right now, call 800-273-8255, the 24-hour National Suicide Prevention Lifeline. Trigger Warning:...

Shenandoah Chefalo
Apr 25, 20228 min read


How to Build Resilience: Connection to Faith and Cultural Traditions
Last week, we talked about building resilience through positive and stable adult relationships. Today, we’ll explore how a deep...

Shenandoah Chefalo
Apr 13, 20222 min read


How to Build Resilience: Positive Stable Adult Relationships
Resilience is built in three core ways: positive and stable adult relationships, a strong connection to faith and cultural traditions, and the mastery of a life skill. When you incorporate these three components into your life, you will experience resilience. And as you build your own resilience, you enable yourself to be a trauma-informed leader who can build organizational resilience. Today, we’re discussing the first aspect of building resilience: positive and stable adult

Shenandoah Chefalo
Apr 7, 20222 min read


Organizational Strategies for Resilience: How to Promote Resilience and Agility
No matter what type of organization you help run, if you are a leader, you should be promoting resilience and agility in the workplace. Why? When the individuals that make up an organization are better able to face challenges, the entire system is strengthened. Resilience mitigated risks, ensuring that challenges won’t set your business back as far they could. Organizations improve their overall resilience when they can: · anticipate disruptions · prepare for roadbl

Shenandoah Chefalo
Mar 30, 20223 min read
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